Shipping policy
Orders are typically processed within 1-3 business days. Once your order has shipped, you will receive a confirmation email with tracking information when available.
Shipping times may vary depending on the destination and shipping carrier. Please note that weekends and holidays may affect processing and delivery times.
Twisted South Pelican is not responsible for shipping delays caused by the carrier, weather, or other circumstances outside of our control.
Please make sure your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible at twistedsouthpelican@gmail.com.
If your package arrives damaged or you receive the wrong item, please contact us immediately so we can make it right.